Feature
Communications
Scans provide delivery confirmation, driver ratings, consumer generated data, and a new medium of communication.
A New Medium of Engagement
Delivery drivers sometimes make mistakes. They also sometimes hide the truth. Carriers often bury these discrepancies by keeping their scan data in a silo; hiding poor performance from customers and shippers.
Consumer scans eliminate dependence on carriers and their biased data. PackagePortal establishes a communication channel directly between shippers and shoppers at the moment of delivery, and opens a world of opportunity for what can be transferred on that data bridge.
